FAQs
If you need help, please contact us and we'll get in touch with 24 hours.
General
We would be happy to assist you. Please email us at caremehere01@gmail.com
or fill out our Contact Us form here. Customer Care hours of operation are Monday-Friday 8:00 am – 5:00 pm CST, closed Holidays. Emails sent over the weekend will receive a response on the next business day.
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sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Occasionally thehairedit.com will apply a gift with purchase to orders. Please note that unless otherwise stated, all free gifts redeemed alongside a customer's orders are included while supplies last and are therefore not guaranteed. All samples are subject to change and availability.
Orders & Returns
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sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Shipping & Delivery
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sizing information,
or other sales information.
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sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Use rows to highlight unique features,
sizing information,
or other sales information.
Occasionally, packages are returned to us as undeliverable. When the carrier returns a package as undeliverable, we automatically begin issuing a full refund. There are many reasons as to why a package might be returned as undeliverable, but the most common reason is the address was entered incorrectly at checkout. Please check the address on your order to determine if it was an incorrect address. We cannot re-ship orders that carriers return to us as undeliverable. If you still want to purchase items that were undeliverable, you will need to place a new order on our website with updated information. If you have any further questions, please reach out to our Customer Care team at sales@gomyhair.com
Contact Us
We would be happy to assist you. Please email us at sales@gomyhair.com or fill out our Contact Us form here. Customer Care hours of operation are Monday-Friday 8:00 am – 5:00 pm CST, closed Holidays. Emails sent over the weekend will receive a response on the next business day.